MSPs play a vital role in helping businesses manage their IT infrastructure efficiently and securely, allowing them to focus on their core operations. With services ranging from basic help desk support to advanced IT and cloud management, MSPs offer essential value, particularly in a rapidly evolving technology landscape.
MSP Software Market Size 2024-2028
Market Size (2022)
Valued at $267 billion.
Forecast (2030)
Expected to reach $557 billion, with a CAGR of 10.8%.
MSP Software Market
Projected to grow by $181 million between 2023 and 2028, at a CAGR of 12.12%.
Market Growth
The MSP software market is projected to grow significantly by $181 million at a 12.12% CAGR from 2023 to 2028. This expansion is fueled by factors such as the adoption of IoT solutions and BYOD policies, which drive demand for endpoint management and security.
Key Drivers
One of the primary drivers of MSP growth is the rise of IoT solutions. As businesses embrace connected devices, the need for remote monitoring, management, and security services increases, creating a strong demand for MSPs. BYOD policies, allowing employees to use their own devices, also contribute to this trend by requiring robust endpoint security and management capabilities.
Industry-Specific MSP Types & Purposes:
| Managed Service | Industries that may benefit |
|---|---|
| Network management | Telecommunications, financial services, retail |
| Server and infrastructure management | Healthcare, education, manufacturing |
| Security management | Banking and finance, government, information technology |
| Cloud management | Social Retargeting & Paid Ads |
| Phase 5 | E-commerce, software development, media and entertainment |
| Application management | Healthcare, hospitality, logistics |
| Desktop and end-user support | Education, professional services, non-profit organizations |
Market Landscape & Growth Opportunities
The global MSP market was valued at $267 billion in 2022 and is projected to grow to $557 billion by 2030. This substantial growth is primarily driven by cloud adoption and the increasing need for cybersecurity solutions.
Cloud migration is a key driver of MSP growth. With 90% of companies now embracing some form of cloud infrastructure, the need for MSPs to manage hybrid and multi-cloud environments is increasing significantly.
The growing number of cyber-attacks, including ransom ware attacks, which increased by 62% in 2023, is driving businesses to rely on MSPs for advanced threat protection and proactive security solutions.
The shift towards hybrid work models has created new opportunities for MSPs. Businesses require seamless IT support and secure access for remote employees, leading to an increased demand for managed services.
MSPs play a crucial role in helping businesses meet regulatory compliance requirements, such as GDPR, HIPAA, and SOC 2. This demand for managed compliance solutions is driving growth for the MSP market.
MSP Key Market Players
- Accenture
- Proact
- HCLTech
- Slalom
- AHEAD
- NTT Data
- Infosys
- IBM
- ACP
- Rightworks
Core Value Proposition of MSPs
MSPs offer significant cost savings by streamlining IT operations and providing predictable pricing models, reducing in-house IT costs by 30-50%.
MSPs prioritize proactive IT management with 24/7 monitoring, AI-powered automation, and predictive analytics, preventing downtime and ensuring smooth operations.
MSPs deliver comprehensive cybersecurity services, including endpoint detection and response (EDR), managed SOC, and vulnerability assessments, safeguarding businesses from cyber threats.
MSPs provide scalability, enabling businesses to adjust their IT needs up or down based on growth, seasonal demands, or project-based workloads.
MSPs provide small-to-medium businesses (SMBs) access to enterprise-grade IT solutions and certified IT professionals, bridging the gap in technical expertise.
Industry-Specific Solutions: Tailoring Expertise
MSPs provide specialized solutions for healthcare, including HIPAA compliance, secure EHR management, and IoT for medical devices.
MSPs offer cybersecurity for sensitive financial data, PCI compliance, and disaster recovery services for financial institutions.
MSPs provide POS system management, inventory control, and customer data protection solutions for retail businesses.
MSPs offer specialized solutions for manufacturing, including IoT device monitoring, predictive maintenance, and industrial cybersecurity.
Future Outlook: Emerging Trends in MSP
The MSP market is expected to continue growing at a CAGR of 10.8% through 2030, driven by sustained demand for IT services and the adoption of new technologies.
AI will play a significant role in shaping the future of MSPs, driving personalized client solutions, smarter monitoring, and predictive analytics.
Clients are increasingly expecting MSPs to offer eco-friendly IT solutions that align with ESG goals, driving a shift towards sustainable IT practices.
SMBs are becoming more reliant on MSPs for digital transformation, driving growth and demand for specialized solutions for this segment.
MSP Software Market Size 2024-2028
The Managed Service Provider (MSP) software market is experiencing significant growth. According to Technavio, the market is projected to expand by $181 million from 2024 to 2028, with a Compound Annual Growth Rate (CAGR) of 12.12%.
Similarly, Reports and Valuations estimates the MSP software market was valued at $241 million in 2023 and forecasts it will reach $531.5 million by 2030, reflecting a CAGR of 12.3% during the 2024-2030 period.
These figures underscore the robust expansion of the MSP software market, driven by factors such as increased adoption of Internet of Things (IoT) solutions and a growing emphasis on cybersecurity.
Managed Services Market Size
Managed Services Market was valued at USD 244.1 billion in 2023 and is estimated to register a CAGR of over 11% between 2024 and 2032. The growing recognition of cloud computing’s benefits is driving an uptick in the adoption of cloud-managed services.
Managed Services Market Size to Grow by USD 834.7 Billion till 2032, with 11.9% CAGR
The global managed services market is projected to grow from $278.9 billion in 2022 to $834.7 billion by 2032, at a CAGR of 11.9%. Managed services involve outsourcing IT functions, including help desk support, network/security management, SaaS, and data backup. Providers offer ongoing management and maintenance, typically on a subscription basis.
Top Active Audience Keywords List for MSP
| Managed Network Services | Telecom Network Management | Cloud Infrastructure Management | Network Security Management |
| Network Management | Managed Voice Services | Cloud Migration Services | Managed Storage Services |
| Network Monitoring Services | VoIP Solutions | Managed Security Services (MSS) | Cloud Storage Solutions |
| WAN Optimization | Managed Cloud Services | Managed Security Service Provider (MSSP) | Data Storage Management |
| Managed Telecommunications Services | Cloud Management | Cybersecurity Solutions | Network-Attached Storage (NAS) |
Trends to watch in 2025 of MSP management Market
| Trend | Impact on MSP Market |
|---|---|
| Cloud Adoption | MSPs will manage cloud migrations and hybrid cloud environments. |
| Cybersecurity Integration | MSPs will offer more advanced security services. |
| AI and Automation | MSPs will use AI for efficient service management. |
| Remote & Hybrid Work Solutionst | MSPs will provide secure solutions for remote work. |
| Data Privacy and Compliance | MSPs will help businesses stay compliant with regulations. |
| Edge Computing | MSPs will manage edge devices and distributed IT systems. |
| Managed Security Services (MSSPs) | MSPs will expand into managed security services. |
| MSP Consolidation & Mergers | Fewer, larger MSPs will dominate the market. |
| Industry-Specific MSP Solutions | MSPs will provide industry-focused services to meet unique needs. |
| Green IT & Sustainability | MSPs will promote energy-efficient, sustainable practices. |
| Managed Backup and DRaaS | MSPs will offer managed backup and recovery solutions. |
| Low-Code/No-Code Platforms | MSPs will support and manage low-code/no-code solutions. |
| 5G Networks | MSPs will help businesses adopt and optimize 5G connectivity. |
| Increased Competition | MSPs will need to offer unique services to stand out. |
| MSPs as Strategic Partners | MSPs will align IT solutions with business goals. |
Upcoming MSP Conferences
| Date | Event Name | Location | Target Audience |
|---|---|---|---|
| 18-Apr-25 | DattoCon 2025 | Las Vegas, NV, USA | MSPs, Channel Partners |
| 15-May-25 | MSP World Conference | Las Vegas, NV, USA | MSPs, Cybersecurity Experts |
| 9-Jun-25 | IT Nation Connect 2025 | Chicago, IL, USA | MSPs, Solution Providers |
| 15-Sep-25 | MSP Accelerator Summit 2025 | New York, NY, USA | MSPs, IT Consultants |
| Data Privacy and Compliance | MSPs will help businesses stay compliant with regulations. | ||
| 10-Oct-25 | Acronis Cyber Fit Summit 2025 | Virtual | MSPs, IT Security Experts |
| 5-Nov-25 | Managed Services & Cloud Expo 2025 | Amsterdam, NL | MSPs, IT Leaders |
| 6-Feb-25 | MSP Expo 2025 | Fort Lauderdale, FL, USA | MSPs, IT Professionals, Vendors |
| 3-Mar-25 | Connect Wise IT Nation Evolve 2025 | Orlando, FL, USA | MSPs, IT Solution Providers |
| 18-Apr-25 | DattoCon 2025 | Las Vegas, NV, USA | MSPs, Channel Partners |
| 15-May-25 | MSP World Conference 2025 | Las Vegas, NV, USA | MSPs, Cybersecurity Experts |
| 9-Jun-25 | IT Nation Connect 2025 | Chicago, IL, USA | MSPs, Solution Providerss |
| 15-Sep-25 | MSP Accelerator Summit 2025 | New York, NY, USA | MSPs, IT Consultants |
| 10-Oct-25 | Acronis CyberFit Summit 2025 | Virtual | MSPs, IT Security Expertss |
| 5-Nov-25 | Managed Services & Cloud Expo 2025 | Amsterdam, NL | MSPs, IT Leaders |